Book Publications

Chapters in Books by Dr. Joan E. Cassidy 

“Planning for a Negotiation” in the ASTD Training and Performance Sourcebook, 2006. Edited by Mel Silberman. ASTD: VA.

“Personal Communication Assessment Instrument” in the ASTD Training and Performance Sourcebook, 2005. Edited by Mel Silberman. ASTD: VA.

“Is E-learning Right for You?” in The 2004 Team and Organization Development Sourcebook, 2004. Edited by Mel Silberman. ASTD: VA.

Cassidy, Joan, In: Mission Possible! 2003. Insight Publishing Company: Seviersville, TN

“Sort and Count the M&Ms” (a quality control activity) in The 2004 Team and Organization Development Sourcebook, 2004. Edited by Mel Silberman. ASTD: VA.

“How to Use Creativity Engineering to Think Out-Of-The-Box” in The 2003 Team and Organization Development Sourcebook. Edited by Mel Silberman. McGraw-Hill: NY.

“Communicating What You Mean” in The Consultant’s Big Book of Organization Development Tools (2003). Edited by Mel Silberman. McGraw-Hill: NY.

“How Do You Rate as a Leader?” in The Active Manager’s Tool Kit. (2003) Edited by Mel Silberman. McGraw-Hill: NY.

“Five Key Activities for a High Performing Organization” in The 2002 Team and Organization Development Sourcebook. Edited by Mel Silberman. McGraw-Hill: NY.

“What Did You Mean When You Said…?” in The 2001 Team and Organization Development Sourcebook, 2001. Edited by Mel Silberman. McGraw-Hill: NY.

“How to Increase the Effectiveness of Training” in The 2001 Team and Organization Development Sourcebook, 2001. Edited by Mel Silberman. McGraw-Hill: NY.

“What Are Your Client’s Leadership Competencies?” in The Consultant’s Tool Kit, 2001. Edited by Mel Silberman. McGraw-Hill: NY.

“What Are Your Team Leadership Competencies?” in The 2000 Team and Organization Development Sourcebook, 2000. Edited by Mel Silberman. McGraw-Hill: NY.

“Problems With Conflict? Take the C-U-R-E!” ?” in The 2000 Team and Organization Development Sourcebook, 2000. Edited by Mel Silberman. McGraw-Hill: NY.

“Use the ‘Whole-Brain’ Customer Service System to Delight Your Customers,” in Celebrate Customer Service, Insider Secrets, 1999. Edited by Rick Crandall, Select Press: Corte Madera, CA.

“How to Increase Your Creative Brain Power,” in Break-Out Creativity, 1998. Edited by Rick Crandall, Select Press: Corte Madera, CA.